High Needs

Complex care, at home

• Complex bowel care — monitoring, medication support and assistance as prescribed, with comfort and dignity.
• Urinary catheter care — support with suprapubic, indwelling and condom catheters, hygiene, monitoring and changes.
• Stoma care — day-to-day stoma management and hygiene, following your plan.
• Enteral (PEG/tube) feeding — help with feed preparation, administration and hygiene through PEG, NG or jejunostomy tubes.
• Severe dysphagia support — safe mealtime support for swallowing difficulties.
• Tracheostomy support — suctioning, hygiene and monitoring, to your care plan.
• Ventilator support — supervision, equipment checks and troubleshooting for those who rely on mechanical ventilation.
• Respiratory care — oxygen therapy, suctioning, nebuliser and CPAP/BiPAP support, and saturation monitoring.
• Complex wound care — supporting complex wound management to your care plan.
• Pressure injury prevention & care — regular repositioning, skin checks and following your plan.
• Epilepsy & seizure support — following your seizure management plan, and administering emergency medication if prescribed.
• Diabetes management — day-to-day support managing diabetes.
• Subcutaneous injections — administering prescribed subcutaneous injections.
• Chronic condition support — help managing chronic pain, respiratory conditions, and anxiety or depression.

Why trust Humani with complex care

Complex needs leave no room for guesswork. Here's why you can trust us with yours.

• A team that's genuinely prepared. — Many of our support workers come from healthcare backgrounds overseas — some trained as doctors, others as nurses, and others bring years of hands-on experience with complex needs. The person supporting you has done this before.
• Certified, and ready before day one. — We train our team continuously, and they hold the certifications these complex supports call for. If your care needs a specific one, we make sure they have it before the first visit — never after.
• Overseen by clinical leaders. — Our team is led by people with clinical backgrounds who watch over the whole process — checking that every step is followed and your support is delivered safely, the way you need it.
• We work alongside your health team. — We follow your care plan to the letter and coordinate with your doctors, specialists and therapists.
• The same faces, not a rotating roster. — In complex care, familiarity is safety — the same trained team who already know your routines and your warning signs.
• Clear protocols for when it matters. — We know what to do in an emergency or if your condition changes, and we report it in time.
• We follow NDIS standards. — Our NDIS registration is in progress, and our complex supports already follow the High Intensity Daily Personal Activities standards.